Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of ReelFlyRod.com, LLC 7635 Wilmington Pike, Dayton, Ohio 45458. Copyright © 2006-2017. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2017 ReelFlyRod.com, LLC. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by ReelFlyRod.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of ReelFlyRod.com or any third party, except as expressly granted herein. ReelFlyRod.com photographs many of the fly rods and outfits and these images are copyrighted and the property of ReelFlyRod.com, LLC.  Unauthorized use of any ReelFlyRod.com photographs by other commercial websites is illegal and will be prosecuted to the full extent of the law. 



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ReelFlyRod.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ReelFlyRod.com believes that customer conduct violates applicable law or is harmful to the interests of ReelFlyRod.com and its subsidiaries.



  • Privacy Policy
  • At ReelFlyRod.com, your privacy is a top priority. Please read below for our complete privacy policy details.

    If you shop at ReelFlyRod.com and place your orders exclusively through our secure website at www.reelflyrod.com,  any personal information that you may share with us is kept absolutely private.

    Our primary goal in collecting personal information is to provide ReelFlyRod.com visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.

    From time to time you may receive email notifications of special sales or discounts that may be of interest to you. E-mail recipients can opt-out from our e-mail listings by clicking on the unsubscribe link provided with every promotional email we send out. Registrants may also opt-out of receiving materials from us at any time by contacting us with such request.

    Please contact us via e-mail (info@reelflyrod.com), by telephone 937-434-8472, or via postal mail (7635 Wilmington Pike, Dayton, Ohio 45458 with your name, address, and email address(es) and indicate "Do not mail".

    The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.  All of the customer data we collect is protected against unauthorized access by robust physical security measures.

    Our servers are protected by secure firewalls (communication management computers) specially designed to keep information secure and inaccessible by other Internet users. So you're absolutely safe while you shop.

    SSL Technology, McAfee, and Industry Standard Firewalls all work together to ensure your privacy and to assist in protecting your personal data.

    in order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

    You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at info@ReelFlyRod.com so that we may delete the minor's information.

    When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to ReelFlyRod.com. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. If you do not want cookies on your computer,  you can tell your browser to erase all cookies at the end of a session.

    In these instances, it will use the data we provide it anonymously, that is, without any of your identifying information. Our advertising partner is able to do this, in part, by using “cookies” to collect anonymous information about your visits to our Website, and your interaction with our products and services. As with the information we provide, no personally identifiable information is collected in this process and no personal information will be shared further with any other party.

     

    We may collect personally Identifiable Information (including name, address, telephone number, EMail address and, when necessary, credit card information) when you: 

    • Place an order from our catalogs or on our Web site 
    • Make a purchase at one of our retail stores 
    • Return an item or make an exchange 
    • Inquire about our services 
    • Create an account at ReelFlyRod.com
    • Subscribe to our EMail Newsletter
    • Participate in a marketing survey, promotion or event either online or offline. 

    Aggregate Information 

    Our website collects some non-personal information about you using clickstream technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected. An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your university. This information is not personally identifiable and we do not combine this type of information with personally identifiable information.

     

     




  • Shipping & Delivery
  • ReelFlyRod.com ships merchandise worldwide by United States Postal Service. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. We will work with customers to resolve any damaged goods issues that occur during transit.

     

    **Import Duties and Taxes

    Please note that your international order may be subject to certain import customs, duties and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on Tactics.com. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. ReelFlyRod.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensiv, or may not meet your needs and requirements. ReelFlyRod.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL ReelFlyRod.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by ReelFlyRod.com. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. ReelFlyRod.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not ReelFlyRod.com. The inclusion of material on this server does not imply any endorsement by ReelFlyRod.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although ReelFlyRod.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct



  • Return Policy
  • 100% Satisfaction Guarantee: If you are happy, then we are happy! We will do whatever it takes to make sure you are completely satisfied with our service and our products. In the nearly impossible event that you are not 100% satisfied with your purchase for ANY reason at all, simply return the items to us in their original packaging within 30 days for a full refund, less shipping costs.



  • Store Hours
  • Our normal business hours are 9:00am - 6:00pm Monday through Friday and New! Saturday 9:00-2:00pm. Customer Service via is available by email 7 days a week (info@reelflyrod.com), including evenings and weekends. We will respond to all questions and inquiries as quickly as possible.



  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, all products or services discussed in this Web site may not be available to all persons or in all geographic locations or jurisdictions. ReelFlyRod.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of OH shall apply and both parties consent to the jurisdiction of the state courts of Ohio, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and ReelFlyRod.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Welcome to ReelFlyRod.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by ReelFlyRod.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.